PRIVACY POLICY

Effective Date: May 5th, 2025

Legal Entity: First Class Group, Inc.

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

This policy is provided in compliance with 45 C.F.R. § 164.520.

How We May Use And Disclose Your Protected Health Information

Routine Uses and Disclosures of Protected Health Information

We may use and disclose PHI without your written authorization for treatment, payment, and healthcare operations. Examples include:

  • For Treatment: Using your medical history to coordinate care.
  • For Payment: Disclosing information to insurers for reimbursement.
  • For Operations: Sharing PHI with auditors or consultants to improve services.

Disclosures Without Your Authorization or Opportunity to Object

We may disclose PHI in certain situations without your consent, such as:

  • As required by law or government agencies
  • Public health activities
  • Reporting abuse or neglect
  • Health oversight activities
  • Court orders or legal processes
  • Coroner or funeral director needs
  • Workers’ compensation claims
  • Preventing serious threats to health or safety
  • Military, national security, or correctional purposes
  • Approved research protocols
  • To business associates under confidentiality agreements

Disclosures With Your Agreement or Opportunity to Object

With your agreement, we may disclose PHI to family, friends, or caregivers involved in your healthcare or emergency situations.

Disclosures Requiring Written Authorization

You must authorize the use of PHI for:

  • Marketing
  • Sale of PHI
  • Any other non-routine purpose

You may revoke authorization at any time in writing.

Your Rights Regarding Your Protected Health Information

  • Request restrictions on certain uses and disclosures
  • Request confidential communications
  • Opt out of fundraising communications
  • Access and copy your PHI
  • Request corrections to PHI
  • Be notified of a breach involving your PHI

Complaints

You may file a complaint with us or with the U.S. Department of Health and Human Services if you believe your rights have been violated. Contact our front office at (713) 694-8100 between 10:00 AM and 1:00 PM. We will not retaliate against you for filing a complaint.

Questions

For questions or concerns about this Privacy Policy or your rights, please contact us by calling or using the contact form.